Clear terms for work that should stay clear.

1. Who these terms are with

These terms are between you and Local Ventures and Investments LLC, a Florida limited liability company doing business as ratio.dev (“Ratio”, “we”, “us”, or “our”). Our mailing address is 5764 N Orange Blossom Trl, PMB 91711, Orlando, FL 32810, United States. You can contact us at tony@ratio.dev.

By using ratio.dev, contacting us about our services, or using a Ratio product such as Ratio Socials, you agree to these terms. If you use a service on behalf of a company, you confirm that you have authority to bind that company.

2. What we provide

Ratio provides custom software development, design, integrations, maintenance, and related services. We may also provide hosted or embedded software capabilities, including social publishing workflows that connect to third-party platforms.

A statement of work, order form, proposal, or other written agreement may apply to a particular engagement. If it conflicts with these terms, the specific written agreement controls for that engagement.

3. Accounts and access

You must provide accurate information and keep account credentials confidential. You are responsible for activity carried out through your account and for notifying us promptly if you believe an account or credential has been compromised. We may refuse, limit, or require changes to access where reasonably necessary to protect the service, users, or third-party platforms.

4. Ratio Socials and connected platforms

Ratio Socials can connect with services such as YouTube and other social platforms at your direction. You authorize Ratio Socials to perform the actions you request, such as publishing, scheduling, updating metadata, applying thumbnails, and showing analytics for an account or channel you connect.

You must have the rights and permissions needed to connect an account, upload content, and give us those instructions. You remain responsible for your content, publishing decisions, audience, disclosures, and compliance with the terms and policies of each connected platform. Third-party platforms may change their APIs, permissions, availability, or rules, and we do not guarantee that a particular platform or feature will remain available.

You can disconnect a connected account through the applicable product workflow or by contacting us. Disconnecting stops future actions from that connection, but it does not undo content already published to a third-party platform.

5. Your content and licence

You retain ownership of content, data, trademarks, and other materials you provide. You grant Ratio a limited, non-exclusive licence to host, copy, transform, transmit, and display those materials only as needed to provide, secure, troubleshoot, and improve the service you requested. This licence ends when the relevant service or account is deleted, except for copies retained in routine backups or where retention is required by law.

You must not upload or instruct us to publish anything that infringes another person's rights, violates law or platform policy, contains malicious code, or is deceptive, abusive, or unlawful.

6. Acceptable use

You may not misuse the service, bypass access controls, probe or disrupt infrastructure, interfere with another user's account, reverse engineer the service except where applicable law permits it, or use automation to create spam, harassment, fraud, impersonation, or unlawful content.

7. Fees and commercial terms

If a service has fees, the applicable proposal, order form, subscription page, or other written commercial terms will state the price, billing schedule, taxes, renewal, cancellation, and refund rules. Unless those terms say otherwise, fees are non-refundable for work already performed or periods already started. You authorize us or our payment provider to charge approved payment methods for amounts due.

8. Intellectual property

We retain ownership of our pre-existing materials, reusable components, tools, methods, and know-how. You receive the rights stated in the applicable written agreement to use deliverables after any amounts due are paid. Ratio's name, marks, site, and software remain ours unless we agree otherwise in writing.

9. Availability and disclaimers

We work to keep our services useful and available, but websites, hosted services, integrations, and third-party platforms are provided on an “as available” basis. To the fullest extent permitted by law, we disclaim implied warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation. We do not promise that a post will be accepted, published at a particular time, reach a particular audience, or remain available on a third-party platform.

10. Suspension and termination

You may stop using a service at any time, subject to any applicable written commercial terms. We may suspend or terminate access if you breach these terms, create a security or legal risk, fail to pay amounts due, or if a third-party platform requires us to do so. Where practical, we will give notice and a chance to resolve the issue. Sections concerning ownership, payment, disclaimers, liability, and disputes survive termination.

11. Privacy

Our Privacy Policy explains how we collect, use, store, and delete personal information and connected-platform data. By using the services, you acknowledge that you have had an opportunity to read it.

12. Limitation of liability

To the fullest extent permitted by law, Ratio and its owners, employees, contractors, and suppliers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business interruption. Our total liability for a claim relating to a service will not exceed the greater of the fees you paid for that service in the six months before the event giving rise to the claim or one hundred US dollars. Nothing in these terms limits liability that cannot legally be limited.

13. Indemnity

To the extent permitted by law, you agree to defend and indemnify Ratio against claims, losses, liabilities, and expenses arising from your content, your use of the service, your breach of these terms, or your violation of another person's rights or a connected platform's rules.

14. Changes

We may update these terms as our services or the law changes. We will post the updated version here and change the date above. Material changes will be communicated through the service or another reasonable method when appropriate. Your continued use after the updated terms take effect means you accept them.

15. Governing law and disputes

Florida law governs these terms, without regard to conflict-of-laws rules. Subject to any non-waivable consumer rights, the state and federal courts located in Orange County, Florida have exclusive jurisdiction over disputes arising from these terms or the services.

16. General

If a provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these terms without our written consent, except as part of a merger or sale of substantially all your assets. We may assign them in connection with a reorganization, merger, or sale. These terms and any applicable written service agreement are the entire agreement about the subject they cover.

Questions

If you have a question about these terms, contact tony@ratio.dev.